User Responsibilities
When using the BC Game website, users have certain duties and responsibilities to ensure a safe gaming experience:
- Users are responsible for complying with the terms and conditions set forth by the platform, including any applicable laws and regulations;
- Individuals must be registered and at least 18 years of age to own an account;
- Should protect their account information and not share it with others;
- Users are expected to interact respectfully with other users, refraining from any form of harassment, discrimination, or violation of the rights of others;
- Users are required to report any suspicious or inappropriate behavior to the site administrators;
- Users are responsible for their money management and gambling behavior, taking into account their financial capacity and potential risks.
Grant of Licence
By the terms and conditions of use of the website, the user is prohibited: from the right to copying, distributing, publishing, reverse engineering, decompiling, disassembling, modifying, or translating the website or using the service in a manner prohibited by applicable laws or regulations. The domain names and any other trademarks or service marks of BC Game are owned exclusively by BC Game.
In addition, all content on the website, including images, pictures, graphics, photographs, animations, videos, music, audio, and text (“Site Content”) is owned by BC Game and is protected by copyright and other rights. You agree not to do anything that will damage or potentially damage BC Game rights.
Know Your Customer
Upon initial registration, the client must confirm that they are at least 18 years of age and reside in an unpermitted jurisdiction. BC Game reserves the right at any time to request any documentation it deems necessary to determine the identity and location of the user. The Company reserves the right to restrict service and payment until identity is sufficiently determined.
Breach Agreement
If the user violates any provision contained herein in whole or in part, BC Game shall have the right to terminate this agreement and discontinue the service.
You agree to fully indemnify, and be responsible for any damages resulting from his violation of this document. This liability includes covering all costs associated with legal action.
Privacy Policy
BC Game’s privacy policy is designed to protect users’ personal information. The site guarantees that all collected data, such as names, email addresses, and transaction information, is securely stored and used only for operational purposes. BC Game promises not to share or sell any personal information to third parties without explicit consent.
In addition, the site uses encryption techniques to protect sensitive data and implements advanced security measures to prevent unauthorized access. Adhering to strict privacy policies, BC Game prioritizes the privacy of its users and is committed to providing a safe and secure online gaming experience.
Account and Registration
You must be at least 18 years of age to proceed with BC Games sign up. You must ensure that the email address and all personal details you enter are correct so that they can be used to verify your KYC account at a later date.
You can log in at any time. For added security, we recommend that you add a 2FA. If you need to change your registered email address, we will not be able to update the information on the page. If you insist on changing your username and registered email address, we recommend that you close your current account and register a new one.
Deposit of Funds
When you want to transfer money to your casino account at BC Game, you also need to follow certain rules and conditions. In another case, you may not receive your funds, or the transaction can be suspended. Here are some of the points that you should know about depositing funds:
- Personal payment account. When you make a deposit on the BC Game website, you are obliged to use only your personal payment card or wallet. The name and other information must be the same as your account, and it is forbidden to use someone else’s payment system;
- Third-party payment processors. The platform itself is not a payment institution, and that is why all the transactions are made with the help of third-party organizations. In such a case, it is necessary to transfer your personal data to them. All the organizations are official and authorized, so your payments are always safe;
- Fees and charges. BC Game does not apply any additional fees for your transactions. But it can depend on the chosen payment system, which can apply charges itself;
- Return of deposits. When you make a deposit at BC Game, it can not be transferred back without wagering. If you want to make such a move, you will need to pay for the expenses of BC Game for such transaction;
- Bonus codes. When you apply bonus codes during your deposit, you automatically accept the Terms & Conditions of the bonus;
- Deposits from restricted territories. If you are located in the restricted territory, then you are not able to make transactions on the site, even if you use VPN services.
Withdrawal of Funds
The situation with BC Game withdrawals is actually the same as with deposits. When you make any cashouts from the site, you need to follow specialized rules. It is also necessary because without them, you may not receive your winnings. Here are some of the basic rules and statements that you should know:
- Same payment method. When you make the withdrawals from BC Game, you must use the same method that you have used for the deposit. If you want to cash out to another wallet, then there will be additional security checks;
- Withdrawal limits. There are minimum and maximum withdrawal requirements on the site. They can vary from the method, but the overall minimum is 1,400 BDT. The maximum total withdrawal per month is 1,400,000 BDT;
- Withdrawals to restricted regions. As well as with deposits, it is restricted to withdraw money to restricted regions. In such a case, it is not guaranteed that you will receive your funds;
- Verification for the transaction. The BC Game company can request a verification of your profile at any time. If you want to make withdrawals from the site, then it is a necessary procedure. During it, you will need to prove your ID, personality, address, and other required info;
- Wagering requirements. To withdraw any deposited money from the site, it is necessary to complete the x1 wagering requirement. It is done to avoid money laundering.
Gambling by Children
Gambling is an activity that is allowed only after a certain age of majority. On the BC Game website, it is 18 years old, but it can also depend on the jurisdiction. BC Game always applies strict checks and verifications of the account to prevent underage users from gambling. If you created an account and deposited money to play before 18 years, here are the possible responsibilities:
- All the winnings from your account will be retained;
- If you have withdrawn any winnings, then you are obliged to turn them back to BC Game, because they are considered illegal;
- All deposits that are in your account will be blocked until you are 18 years old. You will also need to cover all the expenses that were necessary to proceed with these transactions;
- If there is any fraudulent activity, then BC Game has the right to inform law enforcement authorities for investigation.
Fraud
The BC Game company has very strict fraud regulation methods, so that the website can always be safe. That is how the company avoids scammers and criminal activity. If the account is suspected of money laundering or any other fraud, then it will be immediately banned by the security service. All the transactions will be suspended, and BC Game will start the investigation. It also receives the right to inform all the authorities and agencies.
Prohibited Uses
The service is intended solely for the user’s personal use. The user is not allowed to create multiple accounts, including for collusion or abuse of the service.
Persons located or residing in Aruba, Bonaire, Curaçao, Costa Rica, France, Netherlands, Saba, Statia, and St. Maarten, USA (“Prohibited Jurisdictions”) are not permitted to use the Service. Restrictions on participation in real money games from Prohibited Jurisdictions apply equally to residents and citizens of other countries in a Prohibited Jurisdiction. Any attempt to circumvent the gaming restrictions by any person in a prohibited or restricted jurisdiction is a breach of this agreement.
Outlinks
Outbound links on the BC Game website can be a great resource for users to access additional and relevant information. These outbound links are provided to explore other relevant content that can enhance the overall gameplay experience. Outbound links contribute to a more complete and immersive user experience by expanding users’ knowledge and skills within the gaming community.
Complaints
Sometimes users may have issues with services on the website. In such a case, there is an option to send a special claim to the support service to start the dispute resolution. Here are some of the main points that you should know about this process:
- When you write to the Support Service, it has 28 days to provide you with an answer to your complaint;
- BC Game always tries to find the best solution for the customer. If you are not pleased with the solution of the Support Service, then you need to mark it, and your issue will be transferred to the manager’s level;
- If any provided solution does not suit you, then you have the right to solve the dispute via arbitration;
- Any disputes must be registered and sent within 3 days of the occasion.
Fiat Deposit Problems or Disputes
The main payment option on the website is cryptocurrencies, such as BTC, ETH, USDT, and others. But you will also be able to use some popular options to make transactions in fiat currencies.
Sometimes users have different troubles with such deposits, and the company is always ready to help. But you need to know that there is a 60-day timeframe to inform about any issues with fiat deposits. After 60 days, any disputes will not be considered.